The customer management scorecard : managing CRM for profit / Neil Woodcock, Merlin Stone, Bryan Foss.
Material type: TextPublication details: London : Kogan Page, 2003.ISBN:- 1597343927
- 0749438959
- 658.812 21
- HF5415.5
Item type | Home library | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|
Two Week Loan | de Havilland Learning Resources Centre Main Shelves | 658.812 WOO (Browse shelf(Opens below)) | Available | 6000626145 |
Total holds: 0
Enhanced descriptions from Syndetics:
Includes bibliographical references and index.