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The customer management scorecard : managing CRM for profit / Neil Woodcock, Merlin Stone, Bryan Foss.
Material type:
TextPublication details: London : Kogan Page, 2003. ISBN: 1597343927; 0749438959Subject(s): Customer relations -- ManagementDDC classification: 658.812 LOC classification: HF5415.5
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
Two Week Loan
|
de Havilland Learning Resources Centre Main Shelves | 658.812 WOO (Browse shelf(Opens below)) | Available | 6000626145 |
Total holds: 0
Enhanced descriptions from Syndetics:
Includes bibliographical references and index.