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The customer management scorecard : managing CRM for profit / Neil Woodcock, Merlin Stone, Bryan Foss.

By: Contributor(s): Material type: TextTextPublication details: London : Kogan Page, 2003.ISBN:
  • 1597343927
  • 0749438959
Subject(s): DDC classification:
  • 658.812 21
LOC classification:
  • HF5415.5
Item type Home library Call number Status Date due Barcode Item holds
Two Week Loan Two Week Loan de Havilland Learning Resources Centre Main Shelves 658.812 WOO (Browse shelf(Opens below)) Available 6000626145
Total holds: 0

Enhanced descriptions from Syndetics:

Includes bibliographical references and index.