Service operations : the question of productivity and quality management / F. Shafti, Robert van der Meer, T. Williams.
Material type:
Continuing resourceSeries: Management science: theory, method and practice series. Working paper ; 2003/06Publication details: University of Strathclyde, 2003.
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|
Two Week Loan
|
de Havilland Learning Resources Centre Main Shelves | 658.403 UNI (Browse shelf(Opens below)) | Available | 6000624730 |
Total holds: 0