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The customer service workbook / Neville Lake & Kristin Hickey.

By: Contributor(s): Material type: TextTextSeries: The Sunday times business enterprise guidePublication details: London : Kogan Page, 2002.ISBN:
  • 0749437898
Subject(s): DDC classification:
  • 658.812 21
LOC classification:
  • HF5415.5
Holdings
Item type Home library Call number Status Date due Barcode Item holds
Two Week Loan Two Week Loan de Havilland Learning Resources Centre Main Shelves 658.812 LAK (Browse shelf(Opens below)) Available 6000764624
Total holds: 0

Enhanced descriptions from Syndetics:

Published in association with the Institute of Directors.

Includes bibliographical references ([p. 217]) and index.