The customer service workbook / Neville Lake & Kristin Hickey.
Material type: TextSeries: The Sunday times business enterprise guidePublication details: London : Kogan Page, 2002.ISBN:- 0749437898
- 658.812 21
- HF5415.5
Item type | Home library | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|
Two Week Loan | de Havilland Learning Resources Centre Main Shelves | 658.812 LAK (Browse shelf(Opens below)) | Available | 6000764624 |
Total holds: 0
Enhanced descriptions from Syndetics:
Published in association with the Institute of Directors.
Includes bibliographical references ([p. 217]) and index.