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Customer experience management : a revolutionary approach to connecting with your customers / Bernd H. Schmitt.
Material type:
TextPublication details: Hoboken, N.J. ; [Great Britain] : John Wiley, c2003.ISBN: - 0471237744
- 658.812 21
- HF5415.55
| Item type | Home library | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|
Two Week Loan
|
de Havilland Learning Resources Centre Main Shelves | 658.812 SCH (Browse shelf(Opens below)) | Available | 6000765837 |
Total holds: 0
Enhanced descriptions from Syndetics:
Includes bibliographical references (p. 231-233) and index.