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Service quality in hospitality organizations / edited by Michael D. Olsen, Richard Teare, Evert Gummersson.

Contributor(s): Olson, Michael D | Teare, Richard | Gummesson, Evert, 1936-Material type: TextTextPublication details: Cassell, 1996. ISBN: 0304327883; 0304327867
Holdings
Item type Home library Call number Status Date due Barcode Item holds
Two Week Loan Two Week Loan de Havilland Learning Resources Centre
Main Shelves 		647.94 SER (Browse shelf(Opens below)) Available 6000506479
Total holds: 0

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