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Balanced Scorecard [electronic resource] : Step-by-Step for Government and Nonprofit Agencies.

By: Material type: Computer fileComputer filePublisher number: 9780470180020Publication details: Hoboken : John Wiley & Sons, Inc., 2011.Edition: 2nd edISBN:
  • 9780470327982
Subject(s): Genre/Form: Additional physical formats: Print version:: Balanced Scorecard : Step-by-Step for Government and Nonprofit AgenciesDDC classification:
  • 352.3/57 658.4012
LOC classification:
  • JF1525.T67N58 2008
Online resources:
Contents:
BALANCED SCORECARD STEP-BY-STEP FOR GOVERNMENT AND NONPROFIT AGENCIES, Second Edition; Contents; Preface; Acknowledgments; Chapter 1: Introduction to the Balanced Scorecard; Chapter 2: Adapting the Balanced Scorecard to Fit the Public and Nonprofit Sectors; Chapter 3: Before You Begin; Chapter 4: Training and Communication Planning for Balanced Scorecard Success; Chapter 5: Mission, Values, and Vision; Chapter 6: Strategy: The Core of Every Balanced Scorecard; Chapter 7: Strategy Maps; Chapter 8: Performance Measures, Targets, and Initiatives
Chapter 9: Creating Alignment by Cascading the Balanced ScorecardChapter 10: Linking Resource Allocation to the Balanced Scorecard; Chapter 11: Reporting Results; Chapter 12: The City of Charlotte: A Balanced Scorecard Success Story; Chapter 13: Sustaining Balanced Scorecard Success; Appendix: The Importance of Terminology and a Balanced Scorecard Glossary; Index;
Summary: This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies. It is a must-read for any organization interested in achieving breakthrough results.
Holdings
Item type Home library Call number Status Date due Barcode Item holds
Electronic Resource Electronic Resource UH Online Library Ebooks Not for loan
Total holds: 0

Enhanced descriptions from Syndetics:

Description based upon print version of record.

BALANCED SCORECARD STEP-BY-STEP FOR GOVERNMENT AND NONPROFIT AGENCIES, Second Edition; Contents; Preface; Acknowledgments; Chapter 1: Introduction to the Balanced Scorecard; Chapter 2: Adapting the Balanced Scorecard to Fit the Public and Nonprofit Sectors; Chapter 3: Before You Begin; Chapter 4: Training and Communication Planning for Balanced Scorecard Success; Chapter 5: Mission, Values, and Vision; Chapter 6: Strategy: The Core of Every Balanced Scorecard; Chapter 7: Strategy Maps; Chapter 8: Performance Measures, Targets, and Initiatives

Chapter 9: Creating Alignment by Cascading the Balanced ScorecardChapter 10: Linking Resource Allocation to the Balanced Scorecard; Chapter 11: Reporting Results; Chapter 12: The City of Charlotte: A Balanced Scorecard Success Story; Chapter 13: Sustaining Balanced Scorecard Success; Appendix: The Importance of Terminology and a Balanced Scorecard Glossary; Index;

This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies. It is a must-read for any organization interested in achieving breakthrough results.