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Critical perspectives on user involvement [electronic resource].

By: Contributor(s): Material type: Computer fileComputer filePublisher number: 9781847427519Publication details: Bristol : The Policy Press, 2011.ISBN:
  • 9781847429483
Subject(s): Genre/Form: Additional physical formats: Print version:: Critical perspectives on user involvementDDC classification:
  • 361.941
LOC classification:
  • HV245
Online resources:
Contents:
CRITICAL PERSPECTIVES ON USER INVOLVEMENT; Contents; Notes on contributors; Introduction: From margin to mainstream; Involving users, patients and the public; User movements and patient organisations; Which identity?; Conclusion; Part 1: Introduction: user movements; 1. Survivors History Group takes a critical look at historians; Introduction; Peter Sedgwick; Anne Rogers and David Pilgrim; Nick Crossley; Marian Barnes and Ric Bowl; Jan Wallcraft, Jim Read and Angela Sweeney; Helen Spandler; Survivors History Group; Collective authorship; 2. The Nottingham Advocacy Group: a short history
4. Service users and the third sector: opportunities, challenges and potentials in influencing the governance of public servicesIntroduction; The rise to influence of the third sector1; The challenges of multiple roles; Consequences for effective user involvement and advocacy; Implications for influence; Concluding remarks; 5. The capacity, impact and challenge of service users' experiential knowledge; Introduction; Key knowledge claims; Experiential knowledge in the setting of cancer care; Conclusion; Part 1: User movements; Questions for reflection; Part 2: User involvement in services
9. Changing minds: unleashing the potential of mental health service users - a critical perspective on current models of service user involvement and their impact on wellbeing and 'recovery'
Introduction6. Collaboration in public services: can service users and staff participate together?; Introduction; Co-design and co-production: definitions and processes; Service user involvement; Staff involvement; Involving staff and service users together; Research and case studies; Benefits and challenges; Challenges; Institutional context; Conclusions; 7. Changing patterns of service user involvement, 1990-2010; Service users and social services education and training; Service users and quality standards and assessment; User-controlled research; Service users and direct payments
Origins and early yearsBecoming established; Facing challenges; Into the new millennium; Individual stories of NAG; NAG, the user movement and mental health services; Conclusion; 3. Building solidarity, ensuring diversity: lessons from service users' and disabled people's movements; Introduction; The broader political and ideological context; The Identification of new difficulties; The emergence of user movements; An isolating and segregated past; The need for inclusion; Shaping Our Lives; Conclusion
Service users and service user controlled servicesService users and councillors; Speaking out about cuts; Service users, community development and competitive tendering; Service users and Centres for Independent Living; 8. Looking out from the middle: influencing policy change through user involvement; Background; Introduction; Service users, carers and academics as co-researchers: the challenges and opportunities; Addressing scepticism, tokenism and consultation fatigue; Doing the research; How not to engage; Concluding thoughts
Summary: This original and insightful reader provides a critical stock take of the state of user involvement and will be an important resource for students studying health and social care and social work, researchers and user activists.
Holdings
Item type Home library Call number Status Date due Barcode Item holds
Electronic Resource Electronic Resource UH Online Library Ebooks Not for loan
Total holds: 0

Enhanced descriptions from Syndetics:

Description based upon print version of record.

CRITICAL PERSPECTIVES ON USER INVOLVEMENT; Contents; Notes on contributors; Introduction: From margin to mainstream; Involving users, patients and the public; User movements and patient organisations; Which identity?; Conclusion; Part 1: Introduction: user movements; 1. Survivors History Group takes a critical look at historians; Introduction; Peter Sedgwick; Anne Rogers and David Pilgrim; Nick Crossley; Marian Barnes and Ric Bowl; Jan Wallcraft, Jim Read and Angela Sweeney; Helen Spandler; Survivors History Group; Collective authorship; 2. The Nottingham Advocacy Group: a short history

4. Service users and the third sector: opportunities, challenges and potentials in influencing the governance of public servicesIntroduction; The rise to influence of the third sector1; The challenges of multiple roles; Consequences for effective user involvement and advocacy; Implications for influence; Concluding remarks; 5. The capacity, impact and challenge of service users' experiential knowledge; Introduction; Key knowledge claims; Experiential knowledge in the setting of cancer care; Conclusion; Part 1: User movements; Questions for reflection; Part 2: User involvement in services

9. Changing minds: unleashing the potential of mental health service users - a critical perspective on current models of service user involvement and their impact on wellbeing and 'recovery'

Introduction6. Collaboration in public services: can service users and staff participate together?; Introduction; Co-design and co-production: definitions and processes; Service user involvement; Staff involvement; Involving staff and service users together; Research and case studies; Benefits and challenges; Challenges; Institutional context; Conclusions; 7. Changing patterns of service user involvement, 1990-2010; Service users and social services education and training; Service users and quality standards and assessment; User-controlled research; Service users and direct payments

Origins and early yearsBecoming established; Facing challenges; Into the new millennium; Individual stories of NAG; NAG, the user movement and mental health services; Conclusion; 3. Building solidarity, ensuring diversity: lessons from service users' and disabled people's movements; Introduction; The broader political and ideological context; The Identification of new difficulties; The emergence of user movements; An isolating and segregated past; The need for inclusion; Shaping Our Lives; Conclusion

Service users and service user controlled servicesService users and councillors; Speaking out about cuts; Service users, community development and competitive tendering; Service users and Centres for Independent Living; 8. Looking out from the middle: influencing policy change through user involvement; Background; Introduction; Service users, carers and academics as co-researchers: the challenges and opportunities; Addressing scepticism, tokenism and consultation fatigue; Doing the research; How not to engage; Concluding thoughts

This original and insightful reader provides a critical stock take of the state of user involvement and will be an important resource for students studying health and social care and social work, researchers and user activists.