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Communicating at work : principles and practices for business and the professions / Ronald B. Adler and Jean Marquardt Elmhorst.

By: Adler, Ronald B. (Ronald Brian), 1946-Contributor(s): Elmhorst, Jean MarquardtMaterial type: TextTextPublication details: McGraw-Hill, 1996. Edition: 5th edISBN: 0070004781DDC classification: 658.45
Contents:
Pt. I. Basics of Business and Professional Communication. 1. Communicating at Work. 2. Communication, Culture, and Work -- Pt. II. Personal Skills. 3. Verbal and Nonverbal Messages. 4. Listening. 5. Interpersonal Skills. 6. Principles of Interviewing. 7. Types of Interviews -- Pt. III. Working in Groups. 8. Working in Teams. 9. Effective Meetings -- Pt. IV. Making Effective Presentations. 10. Developing the Presentation. 11. Organizing Your Ideas. 12. Verbal and Visual Support in Presentations. 13. Delivering the Presentation. 14. Informative, Group, and Special-Occasion Speaking. 15. Persuasive Presentations. Appendix: Format and Design of Written Business Messages.
Summary: Highly regarded for its clarity, wealth of examples, and practical suggestions, this successful text offers a comprehensive look at oral communication in business and professional settings - from preparing and delivering presentations to interviewing, from group problem-solving to interpersonal communication in the workplace. This fifth edition includes streamlined chapters on negotiating, interviewing, and running effective meetings. In addition, special attention has been given to gender issues in the workplace, including recent research on the different approaches men and women take to dealing with conflict.
Holdings
Item type Home library Call number Status Date due Barcode Item holds
Two Week Loan Two Week Loan de Havilland Learning Resources Centre
Main Shelves 		651.7 ADL (Browse shelf(Opens below)) Available 4403401563
Two Week Loan Two Week Loan de Havilland Learning Resources Centre
Main Shelves 		651.7 ADL (Browse shelf(Opens below)) Available 4403403751
Two Week Loan Two Week Loan de Havilland Learning Resources Centre
Main Shelves 		651.7 ADL (Browse shelf(Opens below)) Available 4404497693
Two Week Loan Two Week Loan de Havilland Learning Resources Centre
Main Shelves 		651.7 ADL (Browse shelf(Opens below)) Available 440449770X
Two Week Loan Two Week Loan de Havilland Learning Resources Centre
Main Shelves 		651.7 ADL (Browse shelf(Opens below)) Available 4404497719
Total holds: 0

Enhanced descriptions from Syndetics:

Pt. I. Basics of Business and Professional Communication. 1. Communicating at Work. 2. Communication, Culture, and Work -- Pt. II. Personal Skills. 3. Verbal and Nonverbal Messages. 4. Listening. 5. Interpersonal Skills. 6. Principles of Interviewing. 7. Types of Interviews -- Pt. III. Working in Groups. 8. Working in Teams. 9. Effective Meetings -- Pt. IV. Making Effective Presentations. 10. Developing the Presentation. 11. Organizing Your Ideas. 12. Verbal and Visual Support in Presentations. 13. Delivering the Presentation. 14. Informative, Group, and Special-Occasion Speaking. 15. Persuasive Presentations. Appendix: Format and Design of Written Business Messages.

Highly regarded for its clarity, wealth of examples, and practical suggestions, this successful text offers a comprehensive look at oral communication in business and professional settings - from preparing and delivering presentations to interviewing, from group problem-solving to interpersonal communication in the workplace. This fifth edition includes streamlined chapters on negotiating, interviewing, and running effective meetings. In addition, special attention has been given to gender issues in the workplace, including recent research on the different approaches men and women take to dealing with conflict.

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