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Management communication : principles and practice / Michael E. Hattersley, Linda McJannet.

By: Hattersley, Michael EContributor(s): McJannet, Linda MicheliMaterial type: TextTextPublication details: New York ; London : McGraw Hill, c1997. ISBN: 0070270414Subject(s): Communication in management | Communication in management -- Case studiesDDC classification: 658.45 LOC classification: HD30.3
Contents:
Pt. 1. Principles of Effective Communication. 1. Introduction. 2. Audience Analysis. 3. Point of View. 4. Setting and Communicating Priorities. 5. Message: Content and Argument. 6. Structure. 7. Choosing Media. 8. Style and Tone -- Pt. 2. Applications. 9. Giving and Receiving Feedback. 10. Managing Meetings. 11. Communicating Change. 12. Communicating with External Audiences. 13. Intercultural Communication. 14. Personal and Corporate Ethics. 15. Electronic Communication. 16. Business and the Press -- Pt. 3. Technique. 17. Effective Writing. 18. Effective Speaking.
Holdings
Item type Home library Call number Status Date due Barcode Item holds
Two Week Loan Two Week Loan de Havilland Learning Resources Centre
Main Shelves
658.45 HAT (Browse shelf(Opens below)) Available 4404586040
Two Week Loan Two Week Loan de Havilland Learning Resources Centre
Main Shelves
658.45 HAT (Browse shelf(Opens below)) Available 440458605X
Two Week Loan Two Week Loan de Havilland Learning Resources Centre
Main Shelves
658.45 HAT (Browse shelf(Opens below)) Available 4404586069
Total holds: 0

Enhanced descriptions from Syndetics:

Includes bibliographical references and index.

Pt. 1. Principles of Effective Communication. 1. Introduction. 2. Audience Analysis. 3. Point of View. 4. Setting and Communicating Priorities. 5. Message: Content and Argument. 6. Structure. 7. Choosing Media. 8. Style and Tone -- Pt. 2. Applications. 9. Giving and Receiving Feedback. 10. Managing Meetings. 11. Communicating Change. 12. Communicating with External Audiences. 13. Intercultural Communication. 14. Personal and Corporate Ethics. 15. Electronic Communication. 16. Business and the Press -- Pt. 3. Technique. 17. Effective Writing. 18. Effective Speaking.

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