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Effective business communication / Herta A. Murphy, Herbert W. Hildebrandt, Jane P. Thomas.

By: Contributor(s): Material type: TextTextPublication details: London : McGraw-Hill, 1997.Edition: 7th edISBN:
  • 007044398X
Subject(s): DDC classification:
  • 651.7 20
Contents:
Ch. 1. Effective Communications in Business -- Ch. 2. The Seven C's of Effective Communication -- Ch. 3. Business Communication and the Global Context -- Ch. 4. Business Communication and the Ethical Context -- Ch. 5. Business Communication and the Technology Context -- Ch. 6. The Process of Preparing Effective Business Messages -- Ch. 7. The Appearance and Design of Business Messages -- Ch. 8. Good-News and Neutral Messages -- Ch. 9. Bad-News Messages -- Ch. 10. Persuasive Written Messages -- Ch. 11. Short Reports -- Ch. 12. Long (Formal) Reports -- Ch. 13. Proposals -- Ch. 14. Strategies for Successful Speaking and Successful Listening -- Ch. 15. Strategies for Successful Informative and Persuasive Speaking -- Ch. 16. Strategies for Successful Interpersonal Communication -- Ch. 17. Strategies for Successful Business and Group Meetings -- Ch. 18. The Job Application Process - The Written Job Presentation -- Ch. 19. The Job Application Process - Interviews and Follow-Up -- App. A. Visual Aids in Business Communication -- App. B. Grammar, Punctuation, and Style -- App. C. Business Communication and Legal Issues.
Holdings
Item type Home library Call number Status Date due Barcode Item holds
Two Week Loan Two Week Loan de Havilland Learning Resources Centre Main Shelves 658.45 MUR (Browse shelf(Opens below)) Available 4403889367
Two Week Loan Two Week Loan de Havilland Learning Resources Centre Main Shelves 658.45 MUR (Browse shelf(Opens below)) Available 4403889376
Two Week Loan Two Week Loan de Havilland Learning Resources Centre Main Shelves 658.45 MUR (Browse shelf(Opens below)) Available 4403889394
Total holds: 0

Enhanced descriptions from Syndetics:

Ch. 1. Effective Communications in Business -- Ch. 2. The Seven C's of Effective Communication -- Ch. 3. Business Communication and the Global Context -- Ch. 4. Business Communication and the Ethical Context -- Ch. 5. Business Communication and the Technology Context -- Ch. 6. The Process of Preparing Effective Business Messages -- Ch. 7. The Appearance and Design of Business Messages -- Ch. 8. Good-News and Neutral Messages -- Ch. 9. Bad-News Messages -- Ch. 10. Persuasive Written Messages -- Ch. 11. Short Reports -- Ch. 12. Long (Formal) Reports -- Ch. 13. Proposals -- Ch. 14. Strategies for Successful Speaking and Successful Listening -- Ch. 15. Strategies for Successful Informative and Persuasive Speaking -- Ch. 16. Strategies for Successful Interpersonal Communication -- Ch. 17. Strategies for Successful Business and Group Meetings -- Ch. 18. The Job Application Process - The Written Job Presentation -- Ch. 19. The Job Application Process - Interviews and Follow-Up -- App. A. Visual Aids in Business Communication -- App. B. Grammar, Punctuation, and Style -- App. C. Business Communication and Legal Issues.