Effective business communication / Herta A. Murphy, Herbert W. Hildebrandt, Jane P. Thomas.
Material type:
TextPublication details: London : McGraw-Hill, 1997. Edition: 7th edISBN: 007044398XSubject(s): Business communicationDDC classification: 651.7 | Item type | Home library | Call number | Status | Date due | Barcode | Item holds |
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Two Week Loan
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de Havilland Learning Resources Centre Main Shelves | 658.45 MUR (Browse shelf(Opens below)) | Available | 4403889367 | ||
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Two Week Loan
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de Havilland Learning Resources Centre Main Shelves | 658.45 MUR (Browse shelf(Opens below)) | Available | 4403889376 | ||
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Two Week Loan
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de Havilland Learning Resources Centre Main Shelves | 658.45 MUR (Browse shelf(Opens below)) | Available | 4403889394 |
Enhanced descriptions from Syndetics:
Ch. 1. Effective Communications in Business -- Ch. 2. The Seven C's of Effective Communication -- Ch. 3. Business Communication and the Global Context -- Ch. 4. Business Communication and the Ethical Context -- Ch. 5. Business Communication and the Technology Context -- Ch. 6. The Process of Preparing Effective Business Messages -- Ch. 7. The Appearance and Design of Business Messages -- Ch. 8. Good-News and Neutral Messages -- Ch. 9. Bad-News Messages -- Ch. 10. Persuasive Written Messages -- Ch. 11. Short Reports -- Ch. 12. Long (Formal) Reports -- Ch. 13. Proposals -- Ch. 14. Strategies for Successful Speaking and Successful Listening -- Ch. 15. Strategies for Successful Informative and Persuasive Speaking -- Ch. 16. Strategies for Successful Interpersonal Communication -- Ch. 17. Strategies for Successful Business and Group Meetings -- Ch. 18. The Job Application Process - The Written Job Presentation -- Ch. 19. The Job Application Process - Interviews and Follow-Up -- App. A. Visual Aids in Business Communication -- App. B. Grammar, Punctuation, and Style -- App. C. Business Communication and Legal Issues.