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Quality of service : making it really work / Bo Edvardsson, Bertil Thomasson, and John Øvretveit.

By: Contributor(s): Material type: TextTextSeries: Quality in actionPublication details: London : McGraw-Hill, 1994.ISBN:
  • 0077079493
Subject(s): DDC classification:
  • 658.812 20
Item type Home library Call number Status Date due Barcode Item holds
Two Week Loan Two Week Loan de Havilland Learning Resources Centre Main Shelves 658.812 EDV (Browse shelf(Opens below)) Available 4401270128
Total holds: 0

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