Quality : from customer needs to customer satisfaction / Bo Bergman, Bengt Klefsjö.
Material type: TextPublication details: London : McGraw-Hill, 1994.ISBN:- 0077090160
- 658.562 20
Item type | Home library | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|
Two Week Loan | de Havilland Learning Resources Centre Main Shelves | 658 BER (Browse shelf(Opens below)) | Available | 4400796373 | |||
Two Week Loan | de Havilland Learning Resources Centre Main Shelves | 658 BER (Browse shelf(Opens below)) | Available | 4400803886 | |||
Two Week Loan | de Havilland Learning Resources Centre Main Shelves | 658 BER (Browse shelf(Opens below)) | Available | 4400835388 | |||
Two Week Loan | de Havilland Learning Resources Centre Main Shelves | 658 BER (Browse shelf(Opens below)) | Available | 4400835403 |
Total holds: 0