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Managing quality and human resources : a guide to continuous improvement / Barrie G. Dale, Cary L. Cooper, and Adrian Wilkinson.

By: Contributor(s): Material type: TextTextPublication details: Oxford : Blackwell, 1997.Edition: Rev. edISBN:
  • 063120024X
Subject(s): DDC classification:
  • 658.3 21
Contents:
1. Total Quality Management: An Introduction -- 2. Approaches to Total Quality Management -- 3. Managing Human Resources for TQM -- 4. What Senior Management Need to Know about Quality Costing -- 5. The Role of Senior Management in Total Quality Management -- 6. Total Quality Management: Some Common Failings of Senior Management -- 7. Motivation, Change and Culture -- 8. Involvement at Work -- 9. The Japanese Approach to Total Quality Management -- 10. Epilogue.
Holdings
Item type Home library Call number Status Date due Barcode Item holds
Two Week Loan Two Week Loan de Havilland Learning Resources Centre Main Shelves 658.3 DAL (Browse shelf(Opens below)) Available 4404292688
Two Week Loan Two Week Loan de Havilland Learning Resources Centre Main Shelves 658.3 DAL (Browse shelf(Opens below)) Available 4404292697
Two Week Loan Two Week Loan de Havilland Learning Resources Centre Main Shelves 658.3 DAL (Browse shelf(Opens below)) Available 4404292703
Two Week Loan Two Week Loan de Havilland Learning Resources Centre Main Shelves 658.3 DAL (Browse shelf(Opens below)) Available 4404292712
Two Week Loan Two Week Loan de Havilland Learning Resources Centre Main Shelves 658.3 DAL (Browse shelf(Opens below)) Available 4404292721
Two Week Loan Two Week Loan de Havilland Learning Resources Centre Main Shelves 658.3 DAL (Browse shelf(Opens below)) Available 4404292730
Two Week Loan Two Week Loan de Havilland Learning Resources Centre Main Shelves 658.3 DAL (Browse shelf(Opens below)) Available 4403949792
Total holds: 0

Enhanced descriptions from Syndetics:

1. Total Quality Management: An Introduction -- 2. Approaches to Total Quality Management -- 3. Managing Human Resources for TQM -- 4. What Senior Management Need to Know about Quality Costing -- 5. The Role of Senior Management in Total Quality Management -- 6. Total Quality Management: Some Common Failings of Senior Management -- 7. Motivation, Change and Culture -- 8. Involvement at Work -- 9. The Japanese Approach to Total Quality Management -- 10. Epilogue.